Alphanumeric Client Success Story

Alphanumeric reduced onboarding time by 2-4 days
and increased candidate satisfaction.

About Alphanumeric

Alphanumeric is a forward-thinking provider of business productivity services, specializing in technology, knowledge, and people. Their IT solutions optimize performance, reduce downtime, and provide flexible learning tools to quickly train any workforce.

Additionally, Alphanumeric offers strategic personnel sourcing and process streamlining solutions, designed to enhance organizational performance and help clients exceed their business goals with greater efficiency and productivity.

Client Challenge

Alphanumeric was looking to further streamline their well-established internal processes by eliminating the need for spreadsheets to track candidate and client documentation, reducing repetitive administrative tasks, and speeding up the onboarding process. After evaluating their options, they turned to SmartSign to address these challenges. As a first-time user of eSignature services, they began using SmartSign in October 2017, and it quickly became an essential tool in improving efficiency and simplifying their document management workflows.

Results

Alphanumeric has seen significant improvements since adopting SmartSign, reporting several key outcomes:

The overall candidate onboarding process has been reduced by 2–4 days.
The HR department now saves “countless hours” by no longer needing to follow up with candidates for signed documents.
The SmartSign service allows Alphanumeric to perform file audits more efficiently by securely storing all documentation in one centralized location.
Candidates have expressed their satisfaction with the user-friendly nature of the SmartSign service.

Alphanumeric refers to SmartSign as “slick” and a “game-changer” for their business, citing its positive impact on both candidates and the HR department. The time savings, intuitive interface, elimination of paper, reduction in repetitive tasks, and cost-effective pricing made adopting SmartSign a clear and beneficial decision for their business.