Smart Ways to Incorporate Conversational AI into Your Recruiting

While using Artificial Intelligence in talent acquisition is not new, as of February, 2023 will be a monumental year for its implementation within the field of talent acquisition.

ChatGPT broke through records overnight during its initial launch, with over one million users signing up for the platform in only five days.  Success has followed with the conversational AI tool

AI is shaping how company's run

 reaching the accolade of the fastest-growing user base with an estimated 100 million users as of February 1st.  

Other software companies have also answered the call for this demand, with Google announcing its own conversational AI program “Bard” and Microsoft launching a new version of its Bing platform powered by artificial intelligence. 

What does this mean for the recruiting industry?  It means a new method for interaction and engagement.  With artificial intelligence tools, hiring professionals can develop a technique to engage with candidates, new hires, and employees with a virtual writing assistant. 

Building Conversational AI Into Your Recruiting Process.

The importance of artificial intelligence in writing is that it builds a method for engagement that is meant to operate as a personal assistant.

The natural language processing algorithms pull information from across the internet to build upon your “writing brief.”   

For those hiring professionals who need a tool that can generate professional responses quickly, these tools can be a determining factor for success.  Within ChatGPT’s conversational AI tool, users can type that they’d like to write a professional letter rejecting a candidate for the position they applied for but encouraging them to apply for another open position within the company.  And in mere minutes, a draft of the letter will be drafted, which the user can edit and send. 

This functionality allows users to easily pull through their recurring tasks to concentrate on tasks that Artificial Intelligence can’t complete.   

Artificial Content vs. Original Content

While many say that critical thinking is a skill many employees need to improve, AI is no different.  While the content that conversational AI services produce can be original and pass the initial sniff test for plagiarism, the systems need the ability to recognize correct vs. incorrect information. 

Often during the distilling process, information can be pulled into the draft, tricking the system into producing something nonsensical.  OpenAI, the makers of ChatGPT, has openly admitted that this drawback exists. 

Despite the limitations of these tools, they can create working drafts of job descriptions, emails, and other important documents used during each phase of the recruiting and hiring process, shortening the process when staring at a blank screen. 

Many hiring professionals may find that the conversational tone used by these systems needs to be formalized to meet their own corporate tone. 

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Building A Better Recruiting Process with Smart AI Applications.

While artificial intelligence has been used for many years in talent acquisition, the fact still stands that it is designed to assist in the recruitment and hiring process rather than replace the human component of human resources. 

If you are looking for other AI tools for building a better recruiting process, you may be interested in AI Smart by SmartSearch

AI Smart works within your recruiting database by recognizing the distinctions and similarities between job descriptions and resumes. Search results are weighed against different qualifying factors, including experience, education, skills, and more, to ensure that the top candidates are selected every time. 

Click here for more information on how AI Smart helps talent acquisition.