Provisional Recruiting Client Success Story

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Provisional Recruiting switched back to SmartSearch
after a disappointing experience with a competitor.

About Provisional Recruiting

Based in Spokane, Washington, Provisional Recruiting and Staffing Services has been a trusted leader in specialized staffing since 1994. With a proven track record of connecting thousands of talented professionals to top companies across the Northwest, Provisional Recruiting exemplifies success through innovation and enduring partnerships—making their return to SmartSearch a testament to the platform’s value and impact in driving recruiting excellence.

Client Challenge

Provisional Recruiting began using SmartSearch in 2001 but briefly switched to another applicant tracking software in search of new possibilities. However, the new system quickly fell short of expectations, proving to be neither user-friendly for front office tasks nor as robust as promised. Frustrated by its limitations, the team compared the new software’s capabilities to SmartSearch and found a clear difference.

Recognizing the unmatched functionality, ease of use, and overall value SmartSearch offered, Provisional Recruiting made the swift decision to return—empowering their team to work more efficiently and effectively with a platform they could truly rely on.

Results

Provisional Recruiting found that when comparing the two systems side by side, SmartSearch significantly reduced the time needed to complete daily tasks. Its intuitive, user-friendly design makes processes faster and more efficient, serving as a time-saving, one-stop solution for all their recruitment needs.

A standout feature for their team is SmartSign, SmartSearch’s proprietary eSignature document signing tool, which simplifies contract management and ensures a seamless workflow. Alongside the platform’s capabilities, Provisional Recruiting benefits from SmartSearch’s exceptional customer support team, whose responsiveness and dedication make resolving questions and completing tasks straightforward and stress-free.

Overall, SmartSearch has streamlined their operations, saving time, improving efficiency, and providing the tools and support needed to stay productive and focused.