SuperbTech Client Success Story

New SuperbTech practices allow them to utilize
SmartSearch software to its fullest capacity.

About SuperbTech

SuperbTech, Inc. is a 21-year-old staffing company built on strong relationships. Specializing in sourcing top talent, they focus on Engineering, Professional, and Technical disciplines to meet clients’ needs for staff augmentation, contract/temporary positions, direct hire/permanent placement, and off-site design/CAD services.

Their decades of success reflect their technical expertise, unwavering commitment, and ability to deliver results. By leveraging their tenacity and resources, SuperbTech has consistently provided tailored staffing solutions for Fortune 500 and 1000 companies, government agencies, and entrepreneurial organizations.

Client Challenge

About seven years ago, a newly appointed HR Administrator—now Operations Manager—conducted an in-depth review of the company’s processes and workflow. During this evaluation, she recognized the tremendous functionality SmartSearch offered to enhance workflow efficiency and support business growth. By aligning their goals with a software solution that complements their objectives, SuperbTech has solidified its position as one of the premier staffing agencies in the United States.

Results

Today, SuperbTech recruiters rely on SmartSearch to seamlessly and efficiently source, place, track hours, and communicate with candidates. On the operations side, tracking recruiter activity and productivity is just a keystroke away. The flexible and comprehensive reporting function is especially valued for providing the critical data needed to evaluate the success of various hiring sources.

Recruiters and administrators at SuperbTech appreciate the user-friendly and intuitive design of SmartSearch, which makes training new team members a breeze. The software’s self-provisioning features, including helpful “snippets” throughout, enhance usability and streamline day-to-day tasks. When support is needed, administrators report exceptional experiences with SmartSearch’s customer service and technical support teams. The follow-up process is particularly impressive. As the Operations Manager puts it, “I don’t need to chase people down. They are easy to work with and very responsive.”